ELKROOM ("we", "us", or "our") operates gaming and streaming applications including OXO Game Launcher, OXO Gameplay, and Stricer. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Scope of This Policy
This Privacy Policy applies to all ELKROOM products and services:
- OXO Game Launcher - Game launcher and optimization tool
- OXO Gameplay - AI-powered gaming content and social platform
- Stricer - Cloud-based AI video analysis and highlight editing tool
Information We Collect
We collect the following types of information to provide and improve our services:
Account Information
- Email address (for account registration and communication)
- Username and profile information
- Authentication data from third-party login providers (Google, Facebook, Apple)
Usage Data
- App usage patterns and feature interactions
- Gaming activity and preferences
- Content you create, upload, or share
- Social interactions (follows, likes, comments)
Device Information
- Device type, model, and operating system version
- Unique device identifiers
- IP address and approximate location
- App crash logs and performance data
Third-Party Services
Our apps use the following third-party services that may collect data according to their own privacy policies:
Authentication Services
Analytics & Crash Reporting
Advertising Partners
Payment Processing
How We Use Your Information
- Provide, maintain, and improve our services
- Personalize your experience and content recommendations
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Deliver relevant advertisements (in free versions)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal obligations.
Your Rights (GDPR & International Users)
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, you have the following rights:
- Right to Access - Request a copy of your personal data
- Right to Rectification - Request correction of inaccurate data
- Right to Erasure - Request deletion of your personal data
- Right to Data Portability - Receive your data in a portable format
- Right to Object - Object to processing of your personal data
- Right to Withdraw Consent - Withdraw consent at any time
To exercise these rights, please contact us at oxo@elkroom.com. We will respond to your request within 30 days.
Children's Privacy
Some of our services may be used by children. For users under 13 years of age (or 16 in the EEA), we require parental or guardian consent before collecting any personal information. Parents or guardians can contact us to review, modify, or delete their child's personal information. If you believe a child has provided us with personal information without parental consent, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at oxo@elkroom.com.